Online Ordering
Please select the animal species you are interested in and examine the range of products. Then select the appropriate product to meet your requirements. Then add the product to your basket and proceed to checkout to process your order.

UK FARMERS
You can order Provita products online and place your order with your nearest distributor.

Ordering through local Distributors
To save you hefty delivery charges we prefer that orders are placed with your nearest Provita distributor - you can access a fully searchable database of all our UK distributors by clicking on the appropriate button above. When you have established which distributor is most appropriate for you, buy the products you want and at the Checkout stage, select the appropriate distributor. When the delivery arrives with your distributor, you will be contacted by telephone to collect the goods.
If you have any problems placing an order please contact us on ++44(0)2882252352.
Products should be available instantly from the distributors, however we will endeavour to have out of stock orders available within 2-3 working days.

UK SMALL ANIMAL OWNERS
You can buy Provita products online with your credit or debit card.

INTERNATIONAL ORDERS
You can buy Provita products online with your credit card.

You can order direct from us online by credit card from anywhere in the world; please note that shipping and handling costs will be additional. We will email you to confirm additional costs and shipping timescales for any destination in the world upon receipt of your order.

How do I know it is safe to use my credit card online?
Provita Online uses the most up to date, industry standard encryption software and a stand-alone secure server to ensure the safety of orders placed through the site. No one can have access to any information we send to you or you send to us as long as it is sent using the secure pages. We ask customers not to send credit card numbers by standard email.

Is there an alternative to using my credit card?
If you are still unhappy about divulging your credit card number via our secure server, you can easily print out a copy of your basket page and fax it to us on +44 (0)28 82241734. Alternatively our staff are also happy to receive your telephone call on +44 (0)28 82252352.

Please note that all orders are subject to availability. We will try to contact you if the items ordered are not in stock, not available, or will take longer than expected for us to supply. All orders are subject to an order confirmation from Provita, but the order confirmation is confirmation of receipt of order only, and is still subject to the items ordered being available.

How do I use the order form?
In order to process your order we need your name, address and credit card information for direct delivery outside the UK. Please fill in all the required fields as described (failure to do so may slow down your order) Then choose the name of your chosen distributor. If you wish to place a direct order, please input your chosen delivery address.

If you would like to verify the secure status of these pages in IE4/5+ simply right click with your mouse over the page and select "Properties", you will see that the page is confirmed as "Hypertext Transfer Protocol with Privacy", in plain English this means that this page is secure.

What about returns?
If you have bought a item online and would like to return it, we can refund you . Simply post back the item and include a reason why the product was not suitable and we shall be happy to refund your purchase (less postage )

Value Added Tax
Within the UK all products will be subject to VAT at the Standard rate of 17.5%, unless otherwise indicated. The letter `Z` will denote Zero rated products
Example - Provita Colostrum Concentrate Calf - RRP: £10.50 Z
.
Problems when ordering
If you have any difficulty in placing an order please Email our Customer Service Department on orders@provita.co.uk and we will respond to your query within 24 hours. If your query is more urgent you may also phone us directly on 00 44 02882 252352.